Inquiry form

For questions prior to purchase, please review the FAQ of following page beforehand.;
https://logicwave.jp/en/pages/for-international-customers


Before contacting us

  • All product warranty and after-sales support are limited to Japan. We are unable to offer replacements, repairs, or refunds for purchases made via overseas forwarding services or personal import.
  • We cannot take responsibility for damage, loss, or defects reported after international shipping or customer-arranged transportation.
  • For questions regarding product usage, setup, or adjustments, please refer to our FAQ and instructional pages. We are unable to provide individual guidance or technical support beyond the published information.
Please note that inquiries falling outside our support scope will not receive a response.
By submitting an inquiry, you acknowledge and accept all of the above conditions.