How to Order from Outside Japan

Welcome to the Logic Wave Online Store.
To view the English version of the store, please click the following URL;
https://logicwave.jp/en


🌍 Shipping Overseas

This page explains how to order from outside Japan.
While this store does not ship internationally, you can still purchase our products by using a proxy shopping or forwarding service.



proxy_purchase_flow
 

🪄 How It Works

  1. Sign up for a Proxy Shopping / Forwarding Service
    Register with a Japanese proxy or forwarding service.
    For example, ZenMarket have been used successfully by many customers in the past. Please make sure to review each service’s terms and conditions and decide which one best suits your needs.
    Also please check in advance whether the product can be shipped to your country.

  2. Tell them what you want to buy
    From your account page on the proxy service, request the product you wish to purchase.

  3. They buy and ship it to you
    The service will confirm your request and, if everything is fine, purchase the item on your behalf.
    You’ll pay them for the product, plus any handling and shipping fees.
    Once the package is ready, they will forward it directly to your home address.


Notes

*We are not responsible for any shipping accidents, damage, or loss during international forwarding.
*Product warranty and repair services are available only within Japan.
*For questions regarding fees, delivery, or other conditions, please contact the proxy shopping service directly.

 

❓FAQ


The product is not listed on the proxy shopping site.

That’s not a problem. Even if the product is not shown in the proxy shopping service’s listing, you can still request it directly.
If you’re unsure how to make a request, please contact the proxy service for detailed instructions.


Can I buy the product at a physical store?

No. All products are available online only.
They are not sold in physical stores, and in-person pickup is not available.


Can I receive the item while staying in Japan? / Can my friend in Japan receive it for me?

Yes, we can ship orders to hotels or other addresses within Japan.
Before placing an order, please check with your hotel concierge to confirm they can receive packages on your behalf and ask for their delivery instructions.
For major cities such as Tokyo, Kyoto, and Osaka, delivery usually takes 2 to 4 days after the order is placed.
Please order early enough to receive the package before your departure date.


I can’t receive packages at my accommodation. Can I pick it up at a convenience store?

We do not recommend this option, as some convenience stores do not accept such deliveries, and the procedures can be complicated.
Most items are shipped via Yamato Transport, and delivery to a Yamato pickup center is possible.
However, for items with a ¥350 domestic shipping fee, shipping may be handled by Japan Post instead.
In that case, please check directly with Japan Post to confirm whether pickup at a post office is available.


Can you provide special packaging for international shipping?

Our packaging is designed for domestic delivery within Japan.
Depending on your country, stronger or thicker packaging might be necessary for international shipping.
Many forwarding services offer repacking options or special packaging for overseas delivery, so please check the details with the service you plan to use.


Is there a product warranty?

All product warranties are valid only within Japan.
Replacement and repair services are available only for customers in Japan.